Survey Terms
Before we start, please read the following:
If you answer this survey, your survey responses will be saved to allow us to identify themes and act quickly on feedback to optimize the Degreed experience.
You will find information on how Degreed will process your personal data below.
If you would like to stop receiving this type of request, please contact your Client Experience (CX) representative. If you do not know who your CX representative is, you can make a request by emailing support@degreed.com.
Privacy notice
We at Degreed Inc, a Delaware Corporation having its registered office at 4305 Hacienda Drive, Suite 300, Pleasanton, CA 94588 (“Degreed”) will collect your personal data in connection with the survey as follows.
What Types of Information Do We Collect?
When you submit the survey, we will capture the following data:
Name
Email address
Company name
Survey responses
In order to send you this request, Degreed has processed your name and contact information.
Legal basis for processing Personal Information
If you are in the European Economic Area, the United Kingdom or Brazil, our applicable legal bases are as follows:
- to collect the survey results we rely on your consent (art. 6, par. 1, letter a of GDPR and UK GDPR and art. 7, point I LGPD);
- to send you this survey, we rely on Degreed’s legitimate interest of obtaining feedback regarding our services (art. 6, par. 1, letter f of GDPR and UK GDPR and art. 7, point IX LGPD)
How do we use the information we collect?
We will analyze the collected data to identify themes and act quickly on feedback to optimize the Degreed experience. The purpose for collecting the data is to improve the Degreed product and better manage Degreed’s relationship with our clients
Whom do we share your personal data with?
This data is stored in Qualtrics’ datacenters located in Germany and will be retained for comparison purposes. Copies of the data will be retained in Degreed’s Salesforce, Gainsight, and data warehouse instances in the United States. Your data may be accessed by Degreed’s staff or contractors in the United States, UK, EU, India, Brazil and Australia. Your data will not otherwise be shared with any other entities.
Note to European Economic Area and United Kingdom residents:
Neither the European Commission, nor the United Kingdom have recognized the United States, India, Brazil or Australia as offering an adequate level of protection for personal data. In order to safeguard your data, Degreed has implemented adequate safeguards in the form of EU Standard Contractual Clauses (more information here. By submitting the survey, you consent to the transfer of your personal data as described above.
How Long Is Your Information Retained?
Your information will be retained in this form for a period of [2 years]. Afterwards, the information will be anonymized, your name and contact details being removed, but the survey results will still be associated with the company your represent.
What are your rights in connection with the processing of your personal data?
You can request a purge of your data at any time by contacting your Client Experience (CX) representative. If you do not know who your CX representative is, you can make a request by emailing support@degreed.com. By submitting your survey responses you are consenting to the processing of your personal data as described herein.
Note to recipients in the European Economic Area, the United Kingdom or Brazil:
You have the following rights:
- Right of access: The right to obtain access to your personal data. Right to rectification: The right to correct or update inaccurate or incomplete personal data.
- Right to erasure: The right to obtain the erasure of your personal data in certain circumstances.
- Right to portability: The right to move, copy, or transfer your personal data.
- Right to restrict processing: The right to restrict processing of your personal data.
- Right to object to processing: The right to object to processing of your personal data for certain purposes.
- Right to withdraw consent: The right to withdraw your consent to the processing of your Personal data where we have relied upon your consent to do so.
If we are unable to satisfactorily resolve your request you have the right to lodge a complaint with a supervisory authority.
If you are in the European Economic Area you may contact your local data protection authority. You can find details for your local data protection authority by visiting https://edpb.europa.eu/about-edpb/board/members_en, telephoning +32 2 299 11 11, or writing to Directorate-General for Justice and Consumers | European Commission at 1049 Bruxelles/Brussel, Belgium.
If you are in the United Kingdom you may contact the Information Commissioner’s Office by visiting https://ico.org.uk/global/contact-us/, telephoning +44 (0) 303 123 1113 or writing to Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
If you are in Brazil, you may contact the Autoridade Nacional de Proteção de Dados by visiting https://www.gov.br/anpd/pt-br/canais_atendimento/fale-conosco.
Note to Australia residents
If you are a resident of Australia and you have a complaint, you may refer it to the office of the Australian Information Commissioner (“OAIC”). You can contact OAIC by visiting www.oaic.gov.au, forwarding an email to enquiries@oaic.gov.au, telephoning 1300 363 992, or writing to OAIC at GPO Box 5218, Sydney NSW 2001.
Contact details
If you have any questions about this privacy policy or any questions, complaints or claims, please contact us at:
Email: privacy@degreed.com
Address: 4305 Hacienda Drive Suite 300 Pleasanton, CA 94588
Phone: 1-800-311-7061
Data Protection Officer: Victor Neamt
Degreed’s EU legal representative (art. 27 GDPR): Degreed B.V., 3e Binnenvestgracht 23-R, 2312 NR Leiden, Netherlands
Degreed’s UK legal representative (art. 27 UK GDPR): Degreed Limited, 55 Baker Street, London, England, W1U 7EU, UK
