How Savvy CLOs Are Driving Big Business Impact with AI

Tom Schultz

mercredi 18 décembre 2024

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The pace of change inspired by the advent of artificial intelligence is breathtaking—and data from our own platform helps tell the story.

From the start of 2022 through the end of September 2024, upskilling in AI on Degreed grew dramatically among users across eight key industries.

A breakdown reveals employee skill building that’s astounding:

As eager-to-learn workers increasingly dig in, savvy CLOs are paying close attention—engaging with new tools and exploring how AI can advance learning: New ways to pinpoint needs, to hyper-personalize learning experiences, to improve efficiencies, to measure skill development in real-time, and to make better business decisions.

The goal? Orchestrate powerful, relevant, impactful talent development—to provide the right learning to the right people at the right time.

At Degreed, we believe a big part of our job is to help you take advantage of this moment of innovation—and to help you explore and use AI tools for learning in a risk-free, safe way.

“Our investments into automations and a refreshed user experience lay the foundation for everything that’s to come in an AI-first world,” said Max Wessel, Degreed Co-CEO. “Imagine it: AI agents tuned for every learning experience.”

AI and L&D Strategy

Like a learning program elixir, AI-powered learning paired with strategic skill building is a winning combination that can help elevate L&D as a key driver of business growth.

AI-powered learning tech can help you pinpoint needs. You can:

• Generate data on the skills your workforce has.
• Identify emerging skills in your industry.
• Find skill gaps that need to be filled to execute key business strategies.
• Manage and harmonize data from across your ecosystem.

AI-powered learning tech can help you personalize development. You can:

• Automate workflows to deliver the right learning to the right people at the right time.
• Provide AI-powered virtual coaches to every employee.
• Deliver highly relevant content and experiences that are easy to find, based on each employee’s unique skill set and proficiency levels.
• Transform the workforce you have into the workforce you need through efficient upskilling.

AI-powered learning tech can help you measure change. You can:

• Assess expertise to validate skill growth.
• Harness AI-assisted analytics for quick answers to important questions.
• Keep your employee’s data up-to-date with AI-powered profile skill suggestions.

AI and the Evolving L&D Toolset

At Degreed, our enterprise customers currently average more than 30 learning-technology integrations. As AI plays a bigger and bigger role in powering learning platforms, personalized content creation, and L&D program performance analytics, we expect to see it infused across our clients’ learning-tech ecosystems.

With this in mind, we’re dedicated to creating and integrating AI-powered L&D toolsets that deliver.

“GenAI is the ultimate people pleaser, trained to deliver results to try to make you happy. But when it comes to learning, that’s not always what we need,” said Taylor Blake, Degreed Senior Vice President for New Initiatives. “There are significant challenges and opportunities. The key challenge is making sure AI is accurate, effective, and purposeful—not just appeasing us with its people pleasing tendencies.”

Degreed + AI: Going All-In

At Degreed, we’ve been hard at work testing new technologies, tuning models, experimenting with workflows, and rolling out new features and functions—all to enhance our platform’s value and unlock better ways to help advance your business.

Pinpoint skill gaps.

Degreed uses AI to provide actionable insights into skill gaps across organizations. This enables businesses to identify critical areas for development, ensuring resources are focused where they are most needed. AI also enhances skills inference and taxonomy normalization, simplifying the management of complex skills data​​.

Personalize learning experiences at scale.

AI-driven personalization with Degreed Maestro ensures that learning pathways are tailored to individual roles and career goals. This includes cohort-based learning, mentorship, and certifications. By aligning development opportunities with emerging needs, Degreed accelerates skill-building across global teams​​.

Automate administration.

Through AI-powered automation, Degreed reduces the administrative burden of delivering and tracking learning. Automations deliver the right learning to the right employees at the right time, streamlining operations and boosting efficiency​​.

Enhance measurement and ROI tracking.

Degreed standardizes and integrates learning data across platforms, using AI to provide real-time tracking of progress and impact. This allows organizations to measure the effectiveness of their L&D initiatives, maximize ROI, and make informed, data-driven decisions​​.

Find out more.

Watch Degreed Vision 2024 on demand—for a deep dive into more details and prototypes in action.